FAQs
Hotel Amenities & Services
Do you have WiFi available?
Yes, we offer free WiFi in the common areas at Blu. Starlink technology
Do you offer tours to other islands in the archipelago?
Absolutely! We work with certified tour operators and can help arrange: Day tours: Bartolomé Island (iconic viewpoint + snorkel) Santa Fe Island (land iguanas) North…
What environmental activities can I do at Blu?
At Blu we promote sustainable tourism and offer a variety of eco-conscious activities: Weekly mangrove cleanup events Responsible snorkel tours with marine conservation briefing Wildlife…
Is there a tour guide?
Yes, at Blu Galápagos we have naturalist guides certified by the Galápagos National Park. (Spanish–English)
General Information
What is the best time of year to visit Galápagos?
Galápagos is spectacular year-round! Each season has its advantages: Warm season (December–May): Temperature: 25–30°C Calmer, warmer seas (great for snorkeling) Occasional short rains Sea turtle…
Do I need any vaccines or special documentation to visit Galápagos?
Documentation: Valid passport (for foreigners) National ID (for Ecuadorians) Transit Control Card (TCT): $20 USD, obtained at the airport in Guayaquil or Quito before boarding…
What are the check-in and check-out times?
Check-in: From 1:00 PM Check-out: Until 10:00 AM If you arrive before check-in, we can store your luggage so you can explore Puerto Ayora. If…
Reservations & Policies
What is included in the room rate?
The room rate at Blu includes: Accommodation in the room of your choice Buffet breakfast on our ocean-view deck WiFi Use of common areas Coffee,…
What is the cancellation policy?
Cancellations received up to 90 days before departure: 20% fee of the total amount. Cancellations received 89 to 61 days before departure: 50% fee. Cancellations…
How can I make a reservation?
Contact us through: +593 96 4083678 | sales@blugalapagos.com | https://blugalapagos.com/booking/step1.html
Location & Transportation
How is the transportation from the airport to Blu?
We offer our “Camino a Blu” service from Seymour Airport (Baltra) to Blu in Puerto Ayora. The journey includes: Pickup at Baltra Airport Bus transportation…